Shipping Policy

Shipping Policy

Order Processing Time

• All orders are processed within 1-3 business days (excluding weekends and holidays).

• Personalized or custom items may take an additional 2-5 business days to prepare.

Shipping Rates and Delivery Times

• Standard Shipping: Free shipping is available for orders over $60. For orders below $60, a flat rate of $5.99applies.

• Estimated Delivery Times:

  • Domestic (U.S.): 5-10 business days.

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking details. You can monitor your shipment’s progress via the provided tracking link.

Shipping Restrictions

• Currently, we ship to select countries. If your location is not supported at checkout, please contact us to explore additional options.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us at support@essencedereves.com within 7 days of delivery. We’ll work with you to resolve the issue promptly.