Guarantee & Legal Disclaimer
Guarantee & Legal Disclaimer
At Essence de Rêves, we strive to provide high-quality products and exceptional service. Please read the following information carefully to understand the scope of our guarantee and legal disclaimers.
Guarantee
Product Quality Guarantee
We are committed to ensuring the quality and integrity of every product we offer. Our products are crafted with care and tested to meet high standards. If you receive a product that is defective or damaged, we will:
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Replace the item free of charge, or
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Issue a full refund (including shipping costs, if applicable).
To qualify for this guarantee, please contact us at support@essencedereves.com within 7 days of delivery with your order number and photos of the issue.
Satisfaction Guarantee
While we are confident you’ll love our products, we understand preferences can vary. If you are unsatisfied with your purchase, you may return it within 30 days under our Returns Policy. Personalized or custom items are non-refundable unless there is a defect.
Legal Disclaimer
Use of Products
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Intended Purpose: Our products are intended for external use only unless otherwise specified. Always follow the instructions provided on the packaging or product page.
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Individual Results: Aromatherapy and wellness products may produce different results for each individual. The effectiveness of our products can vary based on personal factors.
Health-Related Information
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The information provided on our website, product descriptions, and marketing materials is for educational purposes only and is not intended to substitute professional medical advice, diagnosis, or treatment.
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If you are pregnant, nursing, have allergies, or suffer from a medical condition, consult your healthcare provider before using our products.
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Essence de Rêves is not responsible for any adverse reactions caused by the misuse or improper application of our products.
Allergen Warning
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Our products are made with natural ingredients that may contain allergens. Please review the ingredient lists carefully before use. If you experience any irritation or allergic reaction, discontinue use immediately and consult a healthcare professional.
Third-Party Claims
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Essence de Rêves shall not be held liable for any claims, damages, or losses resulting from the use of third-party products purchased through our website or linked external websites.
Limitation of Liability
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To the fullest extent permitted by law, Essence de Rêves shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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Our liability is limited to the purchase price of the product in question.
Contact Us
For any questions or concerns regarding our guarantee or legal disclaimers, please contact us:
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Email: support@essencedereves.com
Thank you for trusting Essence de Rêves. Your satisfaction and safety are our top priorities.