Privacy Policy

Privacy Policy

At Essence de Rêves, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you shop with us, we collect personal details you provide, such as:

Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely through our payment gateway partners)

Non-Personal Information

We also collect non-identifiable data automatically, such as:

Browser type and version
IP address
Device information
Pages visited on our website
Cookies and similar technologies for functionality and analytics

2. How We Use Your Information

We use the information collected for the following purposes:

Order Processing: To fulfill and ship your orders, communicate about your purchase, and provide customer support.
Personalization: To enhance your shopping experience by recommending products you may like.
Marketing: To send promotional emails about new products, offers, or updates (you can opt-out anytime).
Analytics: To improve our website and understand user behavior.
Security: To detect and prevent fraudulent transactions and ensure website safety.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information. However, we may share your data in the following scenarios:

Service Providers: With trusted third-party partners who assist with payment processing, order fulfillment, shipping, and analytics.
Legal Compliance: When required by law or to protect the rights, safety, and property of Essence de Rêves and our customers.

4. Data Security

We implement industry-standard measures to protect your personal information. This includes:

Secure Sockets Layer (SSL) encryption for transactions.
Regular monitoring for vulnerabilities and breaches.
Restricted access to your data by authorized personnel only.

While we strive to safeguard your data, no method of transmission over the Internet is 100% secure. We encourage you to take precautions, such as using strong passwords and avoiding public Wi-Fi for transactions.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us:

Remember your preferences (e.g., saved items in your cart).
Track website performance and analytics.
Deliver targeted advertisements.

You can manage or disable cookies through your browser settings, though some features of the website may be affected.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccuracies in your personal information.
Deletion: Request the deletion of your data (subject to legal and business obligations).
Opt-Out: Unsubscribe from marketing emails or limit certain data collection.

To exercise your rights, contact us at support@essencedereves.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies when visiting external websites.

8. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their data. If we become aware that a child’s information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a revised effective date.

10. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

Email: support@essencedereves.com

Thank you for trusting Essence de Rêves with your personal information. Your privacy matters to us.